Service, Support and Tutoring

MacHelp Kauai Can Provide:

Tutoring in the Mac Operating System and Apple Applications

• Instruction in the basics for a more enjoyable experience

• Suggestions and new tricks to become a “power user”

• Instruction in new applications or help in learning more about the applications you already use

• Help switching from Windows

• Help setting up a backup plan so your irreplaceable pictures, music and files aren’t lost

System Tune-Ups

• Optimization of your Mac by adjusting incorrect settings and verifying that major components operate properly

• Installation of software updates and upgrades

• Implementation of a process to protect your Mac from online malware and viruses

Hard Drive & Solid State Drive Upgrades

• Replacement of the hard drive due to defects or just to increase the storage capacity

• Upgrade to solid state drive to dramatically speed up computer performance and increase reliability

• Assistance adding an external drive if you’re running out of storage space

Memory Upgrades

• Installation of additional memory (if your Mac is not yet at full capacity) - a cost-effective boost to performance

Problem Diagnosis

• Troubleshooting and solutions if your Mac is not working properly

• Setup and configuration of wi-fi networks, printers and other external peripherals

Minor Non-Warranty Repairs

• Repair of most minor hardware issues

• Assistance in arranging more serious repair work or work that is covered under warranty

Mac, iOS Device & Apple TV Optimization

• Configuration of macOS, iOS and tvOS devices to allow seamless integration of your data

• Optimization of your iOS device settings to allow maximum battery life and minimal cellular data usage

• Tutoring in beginning through advanced usage of your iPhone, iPad and Apple TV

Jim at MacHelp Kauai is

Apple Certified

Services are performed at your location for your convenience.

Reasonable Rates!

On-Site Service Call (Includes up to 1 hour of time)

Zone A - Hanalei through Haena - $120

Zone B - Kalihiwai & Anini through Princeville - $100

Zone C - Moloaa through Kilauea (Anaina Hou) - $90

Zone D - Wailua through Anahola - $80

Zone E - Hanamaulu through Puhi - $90

Zone F - Koloa through Kalaheo - $100

Zone G - Eleele through Pakala Village - $110

Zone H - Waimea through Kekaha - $120

Zone K - Kokee area - $150

Additional time in all zones (beyond the first hour of a service call):

$60 per hour ($15.00 per each 15 minutes)

Remote Phone or Internet-Based Tech Support:

$60 per hour ($15.00 per each 15 minutes)

Repair & Other Tech Services:

$60 per hour ($15.00 per each 15 minutes)

As of 7/1/25. Rates subject to change without notice

Hawaii excise tax is included in the total fees.